STORE POLICY

In General

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ProSharp relationship with you and this website. Please refrain from using our website if you disagree with any part of these terms and conditions.

ProSharp refers to the owner of the website whose registered office is

David McDonald

3 Briar Crescent 

Newtownabbey 

Co Antrim 

BT 37 0FR

and shall hereafter be referred to as the 'Supplier'.  The term ‘Customer’ or 'you' or 'your' refers to anybody using, viewing or transacting on the Supplier's website.

The use of this website is subject to the following general terms of use:

• The content contained on this website is for your general information and use only. It is subject to change without notice.

• This website uses cookies to monitor browsing preferences. You can find details on this in the Privacy Policy below.

• Neither the Supplier nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

• Your use of any information or materials on this website is entirely at your own risk, for which the Supplier shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

• This website may also include links to other websites. These links are used for your convenience to provide further information. They do not signify that the Supplier endorses the website(s). The Supplier has no responsibility for the content of the linked website(s).

• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Privacy Policy

The Supplier may collect personal details in accordance with the UK Data Protection Act 2018, the specifics of which are detailed below for your information:

The Supplier may request and store certain personal details such as full names, contact numbers, email addresses, shipping addresses etc. (hereinafter referred to as "Data") by verbal or electronic means. The Supplier may also include the use of software tools and cookies to measure and collect session information, including page response times, length of visits to certain pages, page interaction information and methods used to browse away from a page.

 

The Supplier collects this Data for the following reasons:

1. To provide and improve the Services being delivered to the Customer.

2. To provide the Customer with product support and technical information.

3. To comply with any applicable laws and regulations.

 

The Website is hosted on the Wix.com platform. Wix.com provides an online platform that allows the Supplier to market and sell products and services to the Customer. Data may be stored through Wix.com’s data storage policies, databases and general Wix.com applications. The payment gateway offered by the Supplier on the Website is Stripe. Stripe adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council and is `Service Provider Level 1, the highest level attainable. PCI-DSS requirements help ensure the secure handling of Data through the e-commerce section of the Website. The Data is stored on secure servers behind a firewall. Any Data collected by the Supplier, will at all times be stored on encrypted hard drives or servers and is kept for 10 years, after which it is permanently erased. No automated decisions or profiling will be conducted using the Data obtained.

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Data is only shared with third parties (eg. when shipping products) if they share the same level of personal data protection. Data will not be transferred abroad unless to allow a product to be delivered to the Customer in a country other than the United Kingdom.

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The Supplier reserves the right to contact the Customer for reasons that it deems reasonable. This may include but is not limited to order information, updated safety information, risk mitigation, product recall etc. If at any stage the Customer would like to exercise their rights regarding GDPR they may do so by contacting the supplier directly using the email address spiceconsult@gmail.com.

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Terms of Sale

By purchasing from the Supplier, the Customers agrees to the terms and conditions, detailed on this Website. The Customer should assess any features or limitations of the Supplier's products that might affect the decision to purchase them. These can be found in the product descriptions and may include the following: age-group restrictions, structural weight limits, certification limitations, requirements for adult supervision, domestic use only, the requirement for self-assembly, pre-order lead times etc. All orders are subject to availability and the Supplier will not be held liable for any issues, be it financial or other, that might arise from the unavailability of products.

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In order to transact with the Supplier, the Customer must be 18 years of age (or older) and possess a valid method of payment. The Supplier retains the right to refuse any request made by the Customer. Upon acceptance of an order, the Supplier will inform the Customer by email and will forward the appropriate information. When placing an order, the Customer alone is responsible for ensuring that all details provided to the Supplier are true and accurate and that they hold the required authorisation to make a payment. In the event that incorrect details are provided, the Supplier reserves the right to redeem from the Customer, any additional shipping charges incurred. The Supplier also reserves the right to change product pricing without prior notice.

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Intellectual Property

​All content (including designs, images, videos and text) made available to the Customer on or through this Website, is protected by copyright laws.  All such rights are reserved by The Supplier. The Customer may store, print and display the content supplied solely for their own personal use. The Customer is not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content made available on the Website.